Terms of Purchase and Refund Policy

Terms of Purchase and Refund Policy

Last updated: October 2025
Website: knigdom.com

Welcome to Knigdom.com – a creative marketplace where readers and authors meet.
By purchasing digital products from this website, you agree to the terms and conditions outlined below.
Please read them carefully before completing your order.

1. Nature of Our Products

All books and materials available on Knigdom.com are digital products (eBooks, PDFs, audiobooks, or similar downloadable files).
No physical items are shipped. Once your payment is confirmed, you will receive access to your purchased files via:

  • Direct download link on your account page, and/or
  • A download link sent to your email.

2. Licensing and Usage Rights

When you purchase a digital book, you receive a non-transferable, non-exclusive license for personal use only.

You may:

  • Download and read the file on your personal devices,
  • Print a single copy for your private use (if permitted by the file format).

You may not:

  • Share, resell, copy, or distribute the file to others,
  • Upload it to public platforms or websites,
  • Use it for commercial purposes without the author’s written permission.

All rights remain with the respective authors and publishers.

3. Payment, Currency, and Security

All payments are processed securely through our authorized payment partners
(Visa, Mastercard, American Express, Apple Pay, and Google Pay).
Knigdom.com does not store your full payment card details.

Prices are shown in GBP (£) unless stated otherwise and may include applicable taxes.
For your convenience, the website automatically adjusts the displayed currency based on your IP location.
This helps you view prices in your local currency. Please note that final charges are processed in GBP (£)
and your bank may apply its own conversion rate or fee.

4. Refund Policy for Digital Products

Because all items on Knigdom.com are digital and immediately accessible,
we generally do not offer refunds or exchanges once a file has been downloaded or accessed.

However, we will consider a refund in the following situations:

  • You purchased the same item more than once by mistake,
  • The file is technically defective or cannot be opened, and our support team cannot resolve the issue,
  • The wrong file was delivered due to an error on our part.

To request a refund, please contact our support team by clicking the button below within 7 days of your purchase.
We may require proof of the issue (e.g., screenshot or error message).


Refunds, if approved, will be issued to the original payment method within 5–10 business days.

5. Author and Vendor Responsibility

Knigdom.com operates as a marketplace. Each author or vendor is responsible for the content and accuracy of their listings.
By purchasing a book, you enter into a direct transaction with the respective author/vendor.
Knigdom.com provides the platform, payment processing, and customer service but is not the publisher of third-party works.

6. Account and Access

Please keep your account credentials secure. Knigdom.com is not responsible for unauthorized access due to lost or shared passwords.
You are responsible for maintaining your own backup copies of downloaded files.

7. Contact Information

If you have any questions about your order, refund request, or licensing terms, please use the button above to view our email address.

8. Changes to This Policy

We may update these Terms and Refund conditions from time to time.
The latest version will always be available on this page and marked with the updated date.

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